- What personal data do we collect
- Name, email address, nationality, travel history, and residence status information.
- Device/usage data (e.g. IP address, device type) – if applicable.
- Any additional data you voluntarily provide:
- Support requests
- Document uploads
- Why we collect your data – Purpose
- To provide tax-residency tracking and related services.
- To verify your identity when you request account/data deletion or export residency data.
- To send important notifications:
- Residency status changes
- Missing information alerts
- User support updates
- To comply with legal or regulatory obligations.
- How we use, store, and protect your data
- Data is stored securely on encrypted servers.
- Access is restricted to authorised staff only.
- We follow relevant data-protection standards and ensure lawful processing under applicable laws.
- We do not sell or rent your personal data to third parties.
- Data sharing & third-party disclosure
- We will not share your data with third parties unless:
- Required by law
- You provide explicit consent
- Where third-party services are used (e.g. analytics, hosting), shared data is limited to what’s necessary and compliant with privacy laws.
- We will not share your data with third parties unless:
- Cookies, tracking and analytics (if applicable)
- We may use cookies or similar tracking technologies to improve user experience and site functionality.
- You may disable cookies via browser settings or opt out where possible.
- Your rights over your data
- Under applicable data-protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion or erasure of your data (“right to be forgotten”).
- Withdraw consent to data processing (when processing is consent-based).
- Object to or restrict the processing of your data.
- Request export of your personal data.
- How to exercise your rights / Contact for data protection
- If you wish to exercise your rights or have questions, contact us at: Email: support@resident.tax
- We aim to respond to all requests promptly.
- Data retention and deletion policy
- We retain your data only for as long as necessary for:
- Service delivery
- Compliance
- Legal obligations
- You may request account and data deletion at any time via our Data Deletion form.
- We retain your data only for as long as necessary for:
- Legal compliance & standards
- We comply with applicable data-protection laws (e.g. GDPR / UK-GDPR).
- We are committed to transparency, fairness, and strong data-security standards.
